Privacy Policy
Last updated: January 2026
Highbury Innovations ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, visit our website, or use our services.
Data Controller
Highbury Innovations
We act as the data controller for the personal data we collect and process, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Collected Personal Data
We may collect and process the following types of personal data:
- Name
- Email address
- Phone number
- Company name
- Job title
- Information submitted via contact forms or enquiry forms
- Communication records (emails, messages, call notes)
- Website usage data (such as IP address, browser type, pages visited, and time spent on the site)
We do not intentionally collect special category (sensitive) personal data.
Purpose of Collecting Data
We collect and use personal data for the following purposes:
- To respond to enquiries and contact requests
- To provide and manage our services
- To communicate with clients and prospective clients
- To improve our website, services, and user experience
- To send relevant business communications and updates (where permitted)
- To comply with legal and regulatory obligations
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent
- Performance of a contract or steps prior to entering a contract
- Legitimate interests related to running and improving our business
- Legal obligation
Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. Data is stored securely and only accessible to authorised personnel.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
Data Sharing
We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers only where necessary to operate our business (such as hosting or email services), and only under appropriate data protection agreements.
Your Rights
Under data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details on our website.
Cookies
Our website may use cookies to improve functionality and analyse usage. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact Highbury Innovations via the contact details provided on our website.